Academic Advising Assistant

Position Summary The Academic Advising Assistant provides assistance, advising, and guidance to students, supports faculty advisors, and assists with other administrative duties within the Advising Center and the student services areas.
Salary Schedule:E4 05 ($33,625 -$50,777) appropriate placement based on experience This position is on a non-tenure track and is ineligible for non-probationary status due to finite funding and duration as provided in Alabama Code 16-24C-4(3)(b).
Essential Duties and Responsibilities Provides optimal customer service including, but not limited to, courteous and responsive written and verbal communication; Receives and directs incoming telephone calls and visitors; Advises students, monitors advising center activity, tracks and provides academic support to students as assigned; Supports retention programs by following up on existing initiatives and identifying new outreach opportunities; Assists students in assessing their skills, interests and aptitudes as well as identifying realistic career goals and developing individual educational plans; Provides assistance to students and instructors to problem-solve issues that arise related to progress towards academic goals, persistence, attendance, and graduation; Assists with events and other learning opportunities that support students in reaching their academic and career goals; Provides information and assists students in areas such as academic standing, college policies, campus resources, admission to selective programs, major and course selection, financial aid information, and graduation requirements; Participates in appropriate training/professional development, including state and regional association conferences; Assists in statistical data collection for reporting and/or funding purposes; Updates and/or develops academic success and advising resources including, but not limited to online and print resources; Advises students regarding degree/certificate plans and STARS articulation agreements as appropriate to the program; Works during registration, orientation and other student services events as needed; Works multi-campuses with an ability to work a flexible schedule which may include day, evenings, nights and weekends; Serves on committees as assigned; Performs other job-related duties as assigned by the appropriate administrative head.
The Academic Advising Assistant job description is a general statement of required major duties and responsibilities performed regularly.
It does not exclude other duties as assigned.
This job description and specification should not be construed to imply that these requirements are the position's exclusive standards.
Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor.
Because the nature of this role is temporary, part-time, substitute, summer school, occasional, seasonal, supplemental, irregular, or like forms of employment, or in positions that are created to serve experimental, pilot, temporary, or like special programs, projects, or purposes, the funding and duration of which are finite as provided in Alabama Code 16-24C-4(3)(b).
Qualifications Associate’s degree in Education or a related field from a regionally accredited institution; Bachelor's degree preferred; Minimum of one-year full-time working experience in student services within higher education; Experience in conducting workshops/seminars; able to develop multiple projects and activities; Ability to work flexible hours and travel as needed.
OTHER QUALIFICATIONS AND JOB REQUIREMENTS: Excellent written and oral communication skills Proficiency in using Microsoft Excel Ability to operate in a fast-paced environment and ability to multi-task Experience providing excellent customer service Comprehensive knowledge of institutional policies and procedures Ability to work independently on complex tasks and prepare accurate reports Ability to establish and maintain effective working relations with others in a pleasant and effective manner Ability to maintain confidentiality of office information Ability to represent the college in a professional manner at all times Ability to follow through and complete assignments in a timely manner Detailed oriented Application Procedures/Additional Information Applicants may apply at www.
lawsonstate.
edu.
For questions please contact the Office of Human Resources at 205-929-3408 or at humanresources@lawsonstate.
edu.
All application materials will become the property of the college.
It is the sole responsibility of the applicant to ensure his or her application packet is completed.
Only applications received during the period of this announcement will be considered.
No previous application files will be transferred for consideration for this position.
A complete application packet consists of: A cover letter An Online application A current resume A copy of relevant post-secondary transcripts identifying the applicant, institution, and date of degree conferred.
If employed, all official transcripts must be received in the Office of Human Resources prior to the employment start date.
Applicants who fail to submit a complete application packet will not be considered.
Before an offer is made, the top applicants must provide the following: Employment verification letter(s) from a current or previous employer detailing all relevant experience.
Employment verification letters must include employment dates and job title and be on official letterhead with an authorized personnel signature.
Work experience verification from a current employer may be delayed until an official offer of employment has been made.
Applicants must submit a written request to delay submission or work experience verification from a current employer.
More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.
EEOC, E-VERIFY, AND BACKGROUND CHECK STATEMENTS: Lawson State Community College is an Equal Opportunity Employer.
It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.
Lawson State Community College will make reasonable accommodations for qualified disabled applicants upon request.
In accordance with Alabama Community College System Policy and Guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check.
Employment will be contingent upon the receipt of a clearance notification from the criminal background check.
Lawson State Community College is an active participant in the Employment Eligibility Verification Program (E-verify).
E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security.
ADDITIONAL INFORMATION: Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position.
Complete application files must be received no later than the application deadline.
Applicants who fail to submit all required information will be disqualified.
Only applications received during the period of this announcement will be considered.
Applicants must adhere to the College's prescribed interview schedule and must travel at their own expense.
The College reserves the right to withdraw this job announcement at any time prior to awarding.
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