Inside Sales Representative

You will be responsible for maintaining a presence in the sales queue and converting incoming calls into sales.
You will also be responsible for building relationships with customers who order large quantities of dumpsters per year and nurturing those relationships to create long-term customers.
Your priority will be to ensure a positive customer experience.
The ideal candidate must have excellent communication skills, a professional demeanor, a strategic perspective, and the ability to work in a fast-paced setting.
Candidates should have a readiness to learn about our products and business operations to cater to our customer’s needs.
INSIDE SALES REPRESENTATIVE: RESPONSIBILITIES * Answer 25-60 inbound calls per day (depending on the season) * Actively engages in selling company products/services and related items.
* Demonstrate the value of our business and our products to potential customers * Utilize Salesforce CRM to collect customer information * Address customers’ needs and concerns in a prompt manner via the customer’s preferred method of communication (phone, email, text, etc.
) * Ask in-depth, relevant questions to help customers choose the best dumpster rental for their specific project * Verify that the dumpster can be delivered on the requested date before confirming the order * Explain the rules and regulations of dumpster rentals * Set expectations for customers regarding pick up, drop-offs, ETAs, etc.
* Collect billing information and payment for orders * Send clients an online agreement for signature * Keep customers updated on their order status.
Any setbacks or issues must be communicated to customers immediately * Schedule onsite services for new and recurring orders * Possess extensive knowledge of our products and business operations * Understand our short- and long-term business strategy to successfully manage accounts Job Type: Full-time Pay: $43,000.
82 - $51,785.
93 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 1 year * 2 years Shift: * 8 hour shift * Morning shift Supplemental pay types: * Bonus opportunities Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person