Regional Director of Property Services

Regional Director of Property Services at Evernest COMPANY OVERVIEW Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation.
We operate in 30+ of the nation's most investable markets and with over 15k homes under management, Evernest is recognized as one of the largest single-family and small multi-family brokers and property management companies in the country.
We’re on a mission to build something great.
Our goal is to manage 25,000 homes by 2024 and 250k homes by 2030.
It’s an exciting journey but we can’t do it alone.
Evernest is looking for driven individuals who share our vision and are committed to our goals, core values and want to build a better future for our clients and the communities we serve.
POSITION OVERVIEW As the Maintenance Director at Evernest Property Management, you will be entrusted with the responsibility of providing strong leadership and expertise for our Richmond portfolio of Multifamily properties.
Your primary objectives will include managing and directing our in-house maintenance technicians, ensuring compliance with local regulations for each property, and fostering strong vendor relationships.
Your exceptional contributions will play a pivotal role in helping Evernest achieve the ambitious goal of reaching 250,000 doors by the end of 2024.
RESPONSIBILITIES Supervise and develop in-house maintenance technicians to ensure they achieve their weekly goal of working 40 hours and billing 38 hours.
Provide mentorship, training, and support to enhance the skill set and performance of the maintenance team.
Foster a collaborative and efficient work environment to maximize productivity and customer satisfaction.
Regularly update and maintain these SOPs to ensure all procedures are current and adhered to consistently.
Utilize data analytics tools and techniques to identify trends and predict maintenance needs accurately.
Ensure strict adherence to safety standards and municipal regulations across all properties under your supervision.
Cultivate and maintain strong relationships with vendors and contractors to ensure timely and high-quality service delivery.
Negotiate contracts and ensure the best possible terms for maintenance services.
KEY COMPETENCIES Great English communication skills and friendly interpersonal skills (written and verbal).
Leverage of property management software and company provided tools to enhance operational efficiency.
Strong organizational skills and attention to detail are essential.
Independent Problem-solver.
Natural sense of urgency.
Ability to display a big-picture mindset to align your work with Evernest's long-term goals and vision.
Exhibit strong leadership qualities, motivating and inspiring the maintenance team to achieve exceptional results.
Possess a passion for excellence in property maintenance, driving continuous improvement in service quality and efficiency.
REQUIREMENTS 5+ years of experience operating a Maintenance realm and/or project management position within a construction company or Property Management Company.
10+ years of professional experience.
Must be willing to travel (up to 20% of the job).
CORE VALUES To be considered for this position, you must connect deeply with Evernest’s company core values: 1.
Win Together – Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first.
Individually, we can only achieve so much; as a team, everyone can meet, and exceed their goals.
2.
Do the Right Thing - We will always be honest with each other, our residents, and our owners.
We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.
3.
Own the Outcome – We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting the status quo.
We are determined to revolutionize this industry.
4.
Embrace the Grind – Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest.
We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.
5.
Grow Daily – Our team of professionals commits themselves to daily disciplines both inside and outside the office.
The positive habits we create in life impact our company and our clients.
It´s not an easy business, and there´s no substitute for disciplined habits if you want to remain successful.
#IND123