Claims Director

About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team.
Join a family of diverse minds, united by a relentless pursuit of excellence.
As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions.
Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview: We're looking for a Claims Director to join our successful, growing organization.
Joining a team of like-minded professionals; all focused on building a stronger brand, delivering outstanding customer experience and improving our claims process.
Working with senior leadership and guiding a team, your expertise within the claims' arena will be appreciated.
Recognizing opportunities for improvements is a critical part of your role.
Responsibilities: Skills for Success: Management of Claims Handling team Resolve and analyze the claims process; notification, investigation and handling, seeking operational improvements and implementing them Encourage your team to deliver outstanding customer service for claims handling Manage and monitor the referral process, evaluate the options available and make effective decisions aimed at improving service levels Lead and handle complex claims using expertise and the opportunity to mentor more junior members of the team Focus on delivering revenue and business goals whilst working within the operational budget Outline strategy and other claims-based projects happening within the wider organization Developing key relationships with other departmental heads Mitigate risk, ensure the company is aligned with all regulated frameworks Qualifications: Required: Bachelor's degree or commensurate experience; 3 years' experience in a claims role Excellent written and verbal communication skills Preferred: Medmal, PL, GL specialiazations of end to end claims management Behaviors: Understanding of the lines of coverage within area of responsibility Strong organization skills and ability to maintain diverse and large workload while meeting deadlines Strong knowledge and working ability to use all claims and business related software #LI-LB3 Additional Information: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more.
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We value inclusion and diversity Click Here to review our U.
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Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization.
For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
We see inclusion as a conscious commitment and diversity as a vital strength.
By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.