Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with empathy and efficiency
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Coordinate with housekeeping to ensure rooms are clean and ready for guests
Skills:
- Previous experience in a hotel or hospitality setting preferred
- Knowledge of phone systems and ability to handle multiple calls simultaneously
- Excellent customer service and guest interaction skills
- Strong phone etiquette and communication skills
- Basic understanding of hospitality management and hotel operations
This is an exciting opportunity for individuals looking to join a dynamic team in the hospitality industry.
We offer competitive pay, opportunities for career advancement, and a supportive work environment.
If you have a passion for providing exceptional guest service and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays.
Job Type: Full-time
Pay: $13.
00 - $14.
00 per hour
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Evening shift
* Holidays
* Monday to Friday
* Weekends as needed
People with a criminal record are encouraged to apply
Experience:
* Hotel experience: 1 year (Preferred)
Shift availability:
* Night Shift (Required)
* Day Shift (Required)
Ability to Commute:
* Hoover, AL (Required)
Ability to Relocate:
* Hoover, AL: Relocate before starting work (Required)
Work Location: In person
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