Front Desk Agent

Springhill Suites in Gardendale,AL is looking for front desk agents to join our team for the brand new Springhill Suites in Gardendale, AL.
Our ideal candidate is a self-starter, ambitious, and reliable.
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
Hotel Front Desk Clerks have the following responsibilities: *Check in customers using computer programs and equipment and provide guests with directions to their room *Inform customers of all on-site amenities and any relevant information that is needed to use them *Handle and resolve guest complaints *Invoice and bill guests for their stay and services used *Communicate with guests to better understand their individual needs to provide them with the best service possible Qualifications *Proven experience working as a front desk agent or similar position *Knowledge of spreadsheets and word processing documents *Excellent customer service skills and courteous phone manner *Time-management and organizational skills We are looking forward to receiving your application.
Thank you.
Available shifts and compensation: We have available shifts all days of the week.
Compensation depends on your experience.
About Mansa Hospitality: Mansa Hospitality in Birmingham, AL is looking for an individual to join our 20 person strong team.
We are located on 400 Commons Drive.
Our ideal candidate is a self-starter, punctual, and hard-working.
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