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Workplace Technology - Customer Support

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Posted : Wednesday, January 03, 2024 09:15 AM

A career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver.
Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business.
We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.
Our team is responsible for the entire vision of a technical system to solve a specific purpose.
We are comprised of individuals with a focus in Business, Information, Application / Solution and Infrastructure Architecture.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service.
To help us achieve this we have the PwC Professional; our global leadership development framework.
It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
PwC Professional skills and responsibilities for this management level include but are not limited to: Take action to ensure everyone has a voice, inviting opinion from all.
Establish the root causes of issues and tackle them, rather than just the symptoms.
Initiate open and honest coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Develop specialised expertise in one or more areas.
Advise stakeholders on relevant technical issues for their business area.
Navigate the complexities of global teams and engagements.
Build trust with teams and stakeholders through open and honest conversation.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: High School Diploma Minimum Years of Experience: 6 year(s) Preferred Qualifications: Degree Preferred: Bachelor Degree Preferred Fields of Study: Information Technology, Computer Systems Analysis, Management Information Systems, Computer Applications, Computer Engineering, Computer Programming Preferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success as a team leader: Understanding architectural design and application delivery; Utilizing analytical thinking skills with the ability to identify, debug and resolve technical issues; Understanding business acumen that can interpret and translate goals into technical specifications to drive technology change; Understanding architectural design and application delivery; Understanding lean IT principles and data driven approaches; Understanding business acumen that can interpret and translate goals into technical specifications to drive technology change; Understanding business knowledge and interpersonal skills to build, maintain and influence relationships with senior leaders.
Leveraging business and domain acumen to interpret and translate architecture plans to business plans; Supervising and establishing the delivery of project initiatives; Building trusting and influential relationships and engaging with vendors and third parties as appropriate; Collaborating with other architects to provide technical design guidance to align with strategy and technical standards; Working independently to evaluate and make strategic decisions that will address specific technology design needs; Participating in the development of thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities; Researching and evaluating emerging technologies and novel approaches to make recommendations to enhance business processes and/or create a competitive advantage; Participating in application solutions including assisting with planning and architectural design, development, resolution of technical issues and application rationalization; Innovating around new application ideas to deploy to all staff; Keeping up to date with industry trends to recommend 3rd party applications for PwC employee to leverage reporting on a monthly basis to demonstrate adoption; Working closely with the communication team to advertise and socialize the benefit of new applications; Working with Senior Leadership steering group to get applications approved for deployment; Displaying initiative and an ability to lead others; Learning rapidly and continuously taking advantage of new technologies, concepts and business models; and, Demonstrating a history of staying current in emerging technology trends.
Learn more about how we work: https://pwc.
to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.
to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law.
PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage.
Please visit this link for information about anticipated application deadlines: https://pwc.
to/us-application-deadlines For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.
to/payrange-v1-productstechseniormanager #LI-Remote

• Phone : NA

• Location : Colonial Brookwood Center, 569 Brookwood Village Suite 851, Birmingham, AL

• Post ID: 9051915449


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