The CX Admin Assistant Clerk will report directly to the Director of Customer Experience and will be responsible for supporting CX through detailed handling of a variety of administrative duties including greeting customers and guests, issuing purchase orders, performing administrative tasks, producing reports for CX, and other duties as required.
Create a welcoming environment for visitors, guests, customers, vendors
Assist walk-in jobseekers with employment opportunities
Backup telephones for Call Center
Scan/Index service documents from select branches
Create purchase orders
Monitor TC security (camera at desk, lock system for front door)
Maintain and issue facility access fobs using Card Access software
Support CX training
Reserve classrooms, conference rooms and update schedule calendar
Distribute mail to TC employees
Handle select customer address changes
Handle repairs of vending machines and copier
Handle 401(k) appointments for Birmingham branch
Recycle toner cartridges
Receive and acknowledge orders from vendors and suppliers
Assist Facilities Manager with letters, emails, reports, supplier visits, other events
Assist in monthly Safety meetings
Assist with phone calls for executive secretaries
Greet and direct visitors
Other duties as assigned.
Experience
Required
Prior clerical or administrative experience is desired.
Experience and demonstrated skill using personal computers including Microsoft Word and Excel and basic typing skills are required for this position.
Bookkeeping or accounting skills a plus.
Education
Required
High School or Equivalent or better
Skills
Required
Time Management
Microsoft Office
Computer
Organizational
Self Motivated
Customer Service
Verbal Communication
Written Communication
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)
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