Client Service Representative - Overnight

Veterinary Specialists of Birmingham located in Birmingham, AL are looking for an overnight Client Service Representative at our hospital.
Job Description: Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
Handles incoming and outgoing mail and e-mail.
Monitors client waiting area to ensure cleanliness.
Documents and maintains client information, service data and other pertinent information within business operations software.
Escalates complex matters to senior staff.
Reliable, self-starter.
Has the ability to multi-task and prioritize.
Regular attendance and timeliness are essential functions to fulfill the requirements of this position.
Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
Anticipated Schedule: Overnight Part-Time and Full-Time Availability Rotating Weekends Compensation: Starting at $16 per hour Benefits: Shift Differential for Pay Paid Time Off Employee Pet Discount 401k and Employer Matching Medical/Dental/Vision Disability Insurance Life Insurance HSA/FSA For more information about our hospital, please visit vsbham.
com.
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