Posted : Saturday, March 23, 2024 02:26 PM
Front Desk Clerk
Location: Birmingham, AL, 35203
Job Description:
The Front Desk Clerk will be responsible for providing excellent customer service to guests and visitors.
They will be the first point of contact for guests and will be responsible for answering phone calls, responding to emails, and greeting guests as they arrive.
The Front Desk Clerk will also be responsible for managing reservations, checking guests in and out, and handling any guest complaints or issues that may arise.
Other duties may include maintaining the cleanliness of the lobby area, assisting with administrative tasks, and performing other duties as assigned.
Requirements:
High school diploma or equivalent
Excellent customer service skills
Strong communication skills, both verbal and written
Ability to multitask and prioritize tasks effectively
Proficient in Microsoft Office and other computer programs
Ability to work flexible hours, including weekends and holidays
Qualifications:
Prior experience in a customer service or hospitality role preferred
Knowledge of reservation systems and hotel operations a plus
Ability to speak multiple languages a plus
• Phone : NA
• Location : Birmingham, AL
• Post ID: 9092205824
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Tuesday, September 03, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024