Insurance Customer Care Advocate (100% Remote - All States)

Insurance Customer Care Advocate (100% Remote - All States) Unlock the potential of a rewarding career as a Customer Care Advocate with our nationwide team.
We are actively seeking individuals with a current state-issued HEALTH insurance license, ready to make a significant impact in the lives of residents in long-term care facilities.
This remote opportunity is ideal for those with a passion for inbound and outbound sales.
Key Responsibilities: • Achieve specific Key Performance Indicators (KPIs) through customer calls and outreach campaigns.
• Conduct warm outreach to customers, promoting our products and services within existing homes.
• Collaborate with Clinical Coordinators to address service issues and ensure customer satisfaction.
• Update the database to maintain accurate resident and facility account information.
• Enhance your knowledge of industry products and technical aspects.
• Perform additional duties and responsibilities as needed.
Training and Schedule: • This position offers a fully remote schedule.
• The average fully trained Care Advocate achieves proficiency within 6 months.
Requirements: • Mandatory: Current and active state-issued HEALTH insurance license.
• Associate or bachelors degree preferred, or equivalent work experience.
• 1-3 years of sales experience; healthcare industry, call center, or insurance sales experience is a plus.
• Compensation includes base salary plus commission, with a potential monthly earning of $4,000 to $7,000+.
Qualifications: • Problem-Solving: Identify and resolve challenges in a timely manner.
• Customer Service: Manage client situations effectively, respond promptly to customer needs, and actively seek feedback for continuous service improvement.
• Planning/Organizing: Prioritize and plan work activities efficiently.
• Quality Control/Attention to Detail: Demonstrate accuracy and thoroughness; monitor work to ensure quality.
• Proficient with Microsoft Word and Excel: Basic functionality in Excel and Word.
• Adaptability: Adjust to changes in the work environment and manage competing demands effectively.
• Dependability: Consistently deliver work on time, follow instructions, and seek feedback for improvement.
• Team Collaboration: Work effectively in a team environment.
If you hold a current state-issued HEALTH insurance license and are ready to make a difference, apply now and join our nationwide care advocacy team.
Note: This position requires a valid and active insurance license; applicants without this qualification will not be considered.