**$2,000 Sign On**
Work Schedule: Full Time, Monday - Friday, 8am - 4:30pm
Work Location: Gardendale Specialty Clinic
Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more.
In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
Under general supervision and according to established policies and procedures, to accurately and efficiently answer and triage telephone calls received from patients, their caregiver, relatives and other health care team members.
To coordinate patient appointment scheduling for the Kirklin Clinic.
To coordinate with master schedulers and providers for appointment management and communicate with clinical staff for coordination of schedule and patient needs.
To routinely review schedules for appointment availability and employ processes to maximize patient access potential such as appointment reminders, wait lists and timely coordination of patient cancellations.
To coordinate patient care with outside agencies as needed for referrals and appointment scheduling.
To consistently demonstrate outstanding customer service to patients, visitors, providers and staff.
Position Requirements:
EDUCATION AND EXPERIENCE:
High School diploma or GED required.
Successful completion of all IDX classes is required.
Two (2) years experience as a medical assistant preferred.
LICENSE, CERTIFICATION AND/OR REGISTRATION:
Currently certified as a Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) by the National Healthcareer Association (NHA) required.
If certified by another accrediting agency, AAMA or NHA certification must be obtained within six (6) months of employment.
Current Cardiopulmonary Resuscitation (CPR) certification required or must be obtained within thirty (30) days of employment.
TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills.
Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one’s own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
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