Front Desk Clerk 3-11

Holiday Inn Express & Suites, soon to be La Quinta Inn & Suites Front Desk Agent Responsibilities: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and respond to guest inquiries, providing accurate and helpful information - Handle guest check-ins and check-outs efficiently and accurately - Process payments and maintain accurate records of guest transactions - Assist guests with any requests or issues during their stay, ensuring their satisfaction - Maintain a clean and organized front desk area Experience: - Previous experience in customer service or hospitality is preferred - Familiarity with phone systems and basic computer skills - Excellent communication and interpersonal skills - Strong attention to detail and ability to multitask in a fast-paced environment - Ability to remain calm and professional in stressful situations - Knowledge of guest relations principles and practices We offer competitive pay, flexible scheduling, and opportunities for career growth.
If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.
Please submit your resume along with a cover letter detailing your relevant experience to be considered for this position.
Job Type: Part-time Pay: $11.
00 - $12.
00 per hour Benefits: * Employee discount * Flexible schedule Schedule: * 8 hour shift * Evening shift * Holidays * Morning shift Work setting: * In-person Experience: * Hotel experience: 1 year (Preferred) Ability to Commute: * Bessemer, AL 35022 (Preferred) Work Location: In person