Guest Service Representative

Job Description Home 2 Suites Fultondale is looking for dynamic, enthusiastic, motivated individuals to join our team.
We empower our associates to create magical moments for our guests.
Job duties include, but are not limited to: - The front desk agent is the first point of contact that a guest has when entering the hotel and is responsible for making a great impression on the guest and making sure that their needs are taken care of.
- Adhere to all uniform standards and maintain a professional appearance at all times.
- Offer a genuine friendly welcome to all guests.
- Create a positive check-in experience and enter accurate necessary information into Opera system.
- Be responsive to all guest needs and follow through on all guest requests.
- Always exhibit a genuine and caring attitude toward guests.
- Communicate pertinent information with team members and management.
- Offer a genuine friendly farewell to all departing guests.
- Answer all telephone calls in a timely and professional manner.
- Knowledge of location of all function/meeting space in the hotel.
- Run daily reports and complete all shift checklists.
-On Q experience preferred but not required.
Come join one of the best hotels in Fultondale and become part of a growing management company.
Service, Smiles, Friendly Attitude will win us and our guests over.
Job Type: FULL AND PART TIME AVAILABLE \*\*IF APPLYING IN PERSON, BE PREPARED FOR ON-THE-SPOT INTERVIEWS\*\* Job Types: Part-time, Full-time Pay: $11.
50 - $13.
00 per hour Benefits: * Employee discount Schedule: * 8 hour shift * Evening shift * Holidays * Monday to Friday * Night shift * Weekends as needed Work setting: * In-person Experience: * Customer Service: 1 year (Preferred) Work Location: In person