Are you looking for a rewarding position in a fast-growing company? Come join our awesome team!!!
We are looking for a detail-oriented, caring person to add to our customer service team in support of our administration and graphics staff.
Multitasking is critically important as our day-to-day activities are numerous.
We are passionate about what we do here, and are looking for team members who are committed to serving our customers.
This position will be Tuesday-Friday, 8:00 a.
m.
- 5:00 p.
m.
Specific Responsibilities:
* Talk with and/or meet with customers over the phone and in person.
* Gathering criteria for orders, help guide customers through our process.
* Creating estimates and quotes and communicating them to the customers.
* Following up with customers periodically after proofs have been sent.
* Communicating with our graphics and production teams.
* Build strong relationships with our customers, in person and over the phone.
* Manage customer concerns, resolving problems, customer complaints and actively participate in customer transactions.
* Entering new orders into Quickbooks.
* Administrative duties such as answering phones, emailing, etc
* Working with our print brokers.
We are looking for people who:
* Have excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people.
* Thrive in working in an active, busy environment.
* Are organized and detail oriented with the ability to handle multiple priorities.
* Are proficient in basic computer skills including Microsoft Office.
* Are interested in continually learning and growing to help future customers better.
* Are eager to take on a new challenge.
* Believe multitasking is not a skill, rather a way of life.
* Are excited about a rapidly changing work environment – being on the ground floor of a rapidly growing company appeals to you!
Requirements:
* Customer Service experience
* Computer skills, multitasking and organizational skills necessary.
To find out more about this opportunity, send resume and references.
Cover letter is a plus.
Job Types: Full-time, Part-time
Pay: $17.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Work setting:
* In-person
* Office
Experience:
* Customer Service: 1 year (Required)
Work Location: In person
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