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Posted : Thursday, September 28, 2023 12:41 PM
What's In It For You!
• EVERY employee is bonus eligible after 90 days!!
• Employee discounts
• Growth opportunities
• Many store support roles are hybrid
• Help others through our charity partners
• Save the environment!
Why We Will Love You
• Your unique personality and skills
• You have a demonstrated ability to collaborate with others
• You have an amazing track record of positive results
• You have amazing time management skills and love to multitask
• You are at least 18 years old and ready to join our team
Teamwork Makes The Dream Work
Our Store Support Center works to support all operations of our company.
Whether you are a part of the accounts payable, finance, donations, people and culture or purchasing team, we all have a common goal to support each part of the business to the fullest so that we can positively impact our charity partners.
Why You Will Love Us: Our Mission, Vision and Values Mission To Give Back! By.
.
.
• Positively impacting the environment and the communities we serve • providing values that meet our customer's needs and wants • reducing millions of pounds of waste each year • supporting local charities • creating jobs Vision To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
Values • People First • We invest in what matters most to us: You.
Your goals are our goals; your success is our success.
We care about family and work-life balance.
We value what makes you, You! • Customers and Donors • Our business starts and ends with both the contributions of our donors and the loyalty of our customers.
We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
• Community • We enhance communities by supporting charities, providing values and creating jobs.
Through sustainable shopping we protect the environment and reduce waste.
• Continuous Improvement • We empower our people to improve the business and promote an entrepreneurial spirit.
Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration.
"How can we improve" are the most important words in business.
• Growth • Growth is our commitment.
We invest in the growth of our people, our donations, and our sales.
Our growth supports our mission: To Give Back.
Job Duties: Data Management and Entry: System entries: Inputting unload sheet data.
Adding new and/or updating routes in DDCS as determined by ADLM (box changes, movements, etc.
).
Conducting BI Tool and Netsuite vendor payment research and payment reconciliation.
Responsible for the accuracy of inputting and maintaining the supplemental payments for current payment runs and historical reviews.
Generates diversion reports and productivity reports for vendors as specified by the Growth Managers.
Tracking supplemental payments by vendor and providing reports as needed.
Providing call support for Growth Managers, including payment reviews and scheduling for priority clients.
Implements and maintains tracking processes in Airtable to show and account for productivity.
Actively participates in assigned department and cross functional projects offering input and insight as needed.
VHT Text software: issues daily reminders, donor surveys to home pickup donors.
Acts a Vonigo liaison to assist ADLMs/Growth Team with questions/issues.
Provides various donation related trending reports (i.
e.
bin fill rates, home pickups, etc.
) The ability to present/train others as needed on new and existing systems Occassionally acting as Call Center Lead/Backup for Manager, including maintaining strong follow-up and task tracking as needed.
Donation complaint resolution, including handling and resolving donation complaints to completion.
Maintaining complaint statistics and repository.
Other relevant projects, as needed.
Skills: Motivated and goal-oriented with proven written, oral, and presentation skills.
Thrives in a fast-paced, consultative environment with proficient knowledge/use of Windows and input systems.
Proficiency with Microsoft Office, internet tools, research, social media platforms and video meeting platforms.
Working knowledge of Airtable and Google Forms/Sheets.
Patience, reliability, professionalism, and a positive outlook; especially during unexpected challenges.
Self-motivated with a passion for achieving goals and an eagerness to learn new systems/processes.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Whether you are a part of the accounts payable, finance, donations, people and culture or purchasing team, we all have a common goal to support each part of the business to the fullest so that we can positively impact our charity partners.
Why You Will Love Us: Our Mission, Vision and Values Mission To Give Back! By.
.
.
• Positively impacting the environment and the communities we serve • providing values that meet our customer's needs and wants • reducing millions of pounds of waste each year • supporting local charities • creating jobs Vision To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.
Values • People First • We invest in what matters most to us: You.
Your goals are our goals; your success is our success.
We care about family and work-life balance.
We value what makes you, You! • Customers and Donors • Our business starts and ends with both the contributions of our donors and the loyalty of our customers.
We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
• Community • We enhance communities by supporting charities, providing values and creating jobs.
Through sustainable shopping we protect the environment and reduce waste.
• Continuous Improvement • We empower our people to improve the business and promote an entrepreneurial spirit.
Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration.
"How can we improve" are the most important words in business.
• Growth • Growth is our commitment.
We invest in the growth of our people, our donations, and our sales.
Our growth supports our mission: To Give Back.
Job Duties: Data Management and Entry: System entries: Inputting unload sheet data.
Adding new and/or updating routes in DDCS as determined by ADLM (box changes, movements, etc.
).
Conducting BI Tool and Netsuite vendor payment research and payment reconciliation.
Responsible for the accuracy of inputting and maintaining the supplemental payments for current payment runs and historical reviews.
Generates diversion reports and productivity reports for vendors as specified by the Growth Managers.
Tracking supplemental payments by vendor and providing reports as needed.
Providing call support for Growth Managers, including payment reviews and scheduling for priority clients.
Implements and maintains tracking processes in Airtable to show and account for productivity.
Actively participates in assigned department and cross functional projects offering input and insight as needed.
VHT Text software: issues daily reminders, donor surveys to home pickup donors.
Acts a Vonigo liaison to assist ADLMs/Growth Team with questions/issues.
Provides various donation related trending reports (i.
e.
bin fill rates, home pickups, etc.
) The ability to present/train others as needed on new and existing systems Occassionally acting as Call Center Lead/Backup for Manager, including maintaining strong follow-up and task tracking as needed.
Donation complaint resolution, including handling and resolving donation complaints to completion.
Maintaining complaint statistics and repository.
Other relevant projects, as needed.
Skills: Motivated and goal-oriented with proven written, oral, and presentation skills.
Thrives in a fast-paced, consultative environment with proficient knowledge/use of Windows and input systems.
Proficiency with Microsoft Office, internet tools, research, social media platforms and video meeting platforms.
Working knowledge of Airtable and Google Forms/Sheets.
Patience, reliability, professionalism, and a positive outlook; especially during unexpected challenges.
Self-motivated with a passion for achieving goals and an eagerness to learn new systems/processes.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
• Phone : NA
• Location : 1900 Crestwood Boulevard, Irondale, AL
• Post ID: 9083973480
