Posted : Wednesday, September 27, 2023 10:00 AM
We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in.
You should have a pleasant and professional disposition with guests and other hotel staff.
To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.
*Hotel Front Desk Responsibilities:*
* Checking guests in and out.
* Receiving and managing reservations made online and telephonically.
* Verifying guests' payment methods during check-in.
* Assigning rooms to guests and informing them of any specials offered by the hotel.
* Organizing transport services for guests at their request.
* Providing guests with information about the hotel.
* Keeping abreast of attractions that may be of interest to guests.
* Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
*Hotel Front Desk Requirements:*
* High school qualification or equivalent.
* Previous hospitality experience would be advantageous.
* Strong written and verbal communication skills.
* Well-presented and professional appearance.
* Competency with Microsoft Office.
* Ability to learn on the job.
* Excellent customer service skills.
* Must have flexible hours.
*
Job Types: Full-time, Part-time
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Night shift
Work setting:
* In-person
Experience:
* Hotel experience: 1 year (Preferred)
Work Location: In person
• Phone : NA
• Location : 1410 Parkhill Parkway, Pell City, AL
• Post ID: 9082686577
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