Job Summary
Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to maintain an efficient, friendly, work environment.
Responsibilities
- Greet patients on arrival, answer telephone and make all appointments for patients.
- Schedule consults for physicians.
- Keep physicians informed of any changes in the schedule.
- Take calls and messages for the physicians.
- Talk with potential new patients concerning our policies.
- File incoming reports, records and lab work.
- Fill out all forms (immunization, day care, school, sports, etc.
)
- Pull and stamp all patient charts needed for exam, immunization, lab work, telephone messages and/or patient prescriptions.
- Confirm that patient information/data is correct on chart.
- Enter into computer all name/address changes on patient accounts.
- Copy current insurance card.
- Secure parent/guardian signature on orange card.
- Prepare new patient charts and enter them into the computer.
- Call all no show appointments and notes it on the chart.
- Run charge ticket and place them on the chart.
- Place chart back for the physician's assistant.
- Write the doctor's excuses for school/work as directed by the physician.
- Call in prescriptions for the patient as requested by the physician.
- Hand out prescriptions, immunization/school/camp forms that are picked up.
- Make appointments for patients to receive lab work, x-rays, and to other physicians and/or specialists outside practice.
Complete referrals
- Complete and document any insurance referral that may require authorization from the PCP to a specialist/institution.
- Copy patient records to be sent to physicians.
- Perform other business office duties as required.
Education
High School Diploma or equivalent required.
Successful completion of medical terminology course preferred
Experience
One year experience in work related to the specific requirements of the position.
Medical setting preferred.
Licensures, Certifications, and/or Registries
Location: Children's of Alabama · Greenvale Peds Brook Highland
Schedule: Full-time, Day shift, 8a-5p
Whatsapp
