SUMMARY
The Cashier is responsible for providing fast, friendly service to our guests while following proper cash handling procedures.
ESSENTIAL FUNCTIONS
Greets all visitors with a smile and offers assistance.
Communicates clearly and in a friendly manner.
Insures accuracy of transaction to visitor and communicates appreciation for their business.
Applies cash handling procedures, asset protection policies and requirements to daily routines.
Accounts for any overs or unders at closings.
Completes tasks on all checklists associated with the cashier position.
Utilizes computer in the preparation and use of daily cash worksheet and balancing at the end of each day.
Cleans and organizes assigned areas.
Serves as a team player to help others complete their objectives as needed.
May be required to work in another capacity in the visitor services area as needed.
Identifies and follows all Zoo sanitation standards.
Identifies and follows strict safety protocols for guests as well as staff.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
No Direct Reports
SAFETY ANALYSIS
The Cashier position is impacted by hazardous exposures common to retail operations as well as public safety in an outdoor environment.
Some of the following exposures will occur daily:
The proper use and understanding of cleaning agents
Thorough understanding of guest safety protocols, particularly with young children.
Specific training and procedures will be provided, designed to maintain safety of people as the highest priority of the zoo followed by the safety of the animal collection.
The Cashier is responsible to follow safety policies and procedures for their areas and to make any recommendations to the Operations Manager as necessary.
The use and understanding of a variety of personal safety equipment is mandatory.
The Cashier, as with any employee of the zoo, is required to be familiar with the Zoos overall safety policies as outlined in the employee handbook as well as being responsible for reporting any injury immediately to the first aid department.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee should expect:
Use of hands, fingers, tools or controls.
Frequently required to stand; walk; sit; reach with hands and arms; stoop, kneel, bend, crawl, crouch and talk or hear.
Routinely lift and/or move up to 25 pounds.
Exposure to wet surfaces.
Depending on assignment, exposure to the elements can be expected.
QUALIFICATION REQUIREMENTS
High School Degree or GED, College preferred.
Familiar with proper cash handling protocols; Retail experience helpful.
Proficient in Microsoft Office, Excel, etc.
Must have excellent written and verbal communication skills; have high energy and enthusiasm for completion of tasks; possess team building skills; and has the ability to handle multiple tasks and meet deadlines.
Must have ability to foster teamwork within and across teams.
Must have a current valid drivers license with no prior traffic violations (within the last five years).
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POSITION TYPE AND HOURS OF WORK
Full time or Part time
Weekdays and weekends required, occasional evening hours and holidays.
WORK ENVIRONMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of this position.
The Birmingham Zoo is a not for profit entity.
The position’s rate is $12.
48/hour.